Support

How do I cancel my subscription?

Cancelling is done in your Apple Account, not in the app: open the Settings app → tap your name at the top → Subscriptions → VocalMaxx → Cancel Subscription. If you cancel during a free trial, you are not charged, provided you do so at least 24 hours before it ends.

My measurement was refused, or the number looks wrong

VocalMaxx refuses a reading rather than inventing one. Three usual causes: the room is too noisy (move away from the noise source), too little usable speech was detected (read the whole text at a natural pace), or the phone is too far away (about 20 cm, slightly to the side).

Where is my data?

Your audio is processed on your iPhone and is not saved. Readings stay locally unless you choose to share a result. Usage and purchase services process technical data described in our privacy policy. Settings › Erase my data deletes the locally stored readings.

I feel discomfort when I do the exercises

Stop straight away. No exercise should ever be done through pain, tingling or hoarseness. If the discomfort persists, see an ENT doctor or a speech therapist. VocalMaxx is a training tool, not a medical device.

I paid and the content is still locked

Open the offer screen and tap Restore purchases, making sure you are signed in with the Apple Account you bought with. If it stays locked, write to us with the date of purchase.

Contact

Gambinoromeo9@gmail.com