Support

Frequently asked questions

I slipped — have I lost everything?

No. When you log a relapse, the clean time you had already accumulated is kept, and a new streak starts from that moment. There is no way to edit a past day: the history is a record, not a journal.

How is my money saved calculated?

From the price of one vape and the number of puffs per week you entered when you started. You can change both in Settings; the totals recalculate from the new values.

I bought PuffOff and lost access

Tap Restore Purchases on the subscription screen. Purchases are tied to your Apple Account, not to the device.

How do I cancel?

Settings → your name → Subscriptions → PuffOff → Cancel. The app never cancels on your behalf, and access lasts until the end of the paid period.

Where is my data stored?

Your quit journal is stored on your iPhone. Usage measurement and purchase records use TelemetryDeck and RevenueCat. See our privacy policy for details.